General Terms of Use
Last Updated: July 4, 2025
Welcome to Finups BD
Thank you for choosing Finups BD! We warmly welcome you to our website www.Finupsbd.com (the “Website”) and our mobile application (collectively, the "Platform"). Operated by Finups BD ("we," "our," or "us"), we aim to provide you with a reliable and convenient platform for all your financial decision-making needs.
Before using our Platform and its associated services (the "Services"), please thoroughly read these General Terms of Use ("Terms") along with our Privacy Policy. By using our Platform or Services, you agree to comply with and be legally bound by these Terms.
We reserve the right to revise or update these Terms periodically to ensure alignment with changes in regulations, market practices, or to enhance your user experience. Your continued use of our Platform following any changes will constitute acceptance of the updated Terms.
Proprietary Rights
All content, features, technology, software, designs, trademarks, logos, service marks, and other intellectual property associated with the Platform and Services are exclusively owned by Finups BD. We grant you a limited, non-exclusive, and non-transferable license solely for personal and non-commercial use. Any unauthorized reproduction, redistribution, or modification of our content or services is strictly prohibited.
Usage Guidelines
To maintain the integrity and functionality of our Platform:
- You must be at least 22 years old and legally capable of entering binding contracts as per the laws of Bangladesh.
- You must provide accurate, truthful, and current information during registration and when requested.
- You are responsible for safeguarding your login credentials and account details. Inform us immediately if you suspect any unauthorized access.
We reserve the right to suspend, terminate, or limit your access if you provide inaccurate information or engage in fraudulent or unauthorized activities.
Communication Consent
By using our Services, you explicitly consent to receive communication from us, including but not limited to promotional messages, service notifications, and other informational content via telephone, SMS, email, WhatsApp, or other electronic communication methods. This consent remains valid even if your contact information is listed on national Do-Not-Disturb (DND) registries.
Customer Due Diligence (CDD) and KYC
In compliance with regulations by Bangladesh Bank and national anti-money laundering (AML) laws, we conduct customer due diligence and Know Your Customer (KYC) procedures. You agree to provide necessary identification documents and information truthfully and promptly to facilitate these checks, thereby ensuring secure and trustworthy services for all users.
Privacy Policy
We deeply respect your privacy and handle your personal information responsibly. Our comprehensive Privacy Policy details the collection, use, disclosure, and protection of your personal data. Please review our Privacy Policy carefully to understand our practices fully.
Third-Party Links
Occasionally, our Platform may feature links to third-party websites or resources for your convenience. However, we neither endorse nor assume responsibility for any third-party content, services, products, or policies. Any interactions with these third-party sites are solely at your own discretion and risk.
Financial Partners and Products
Our Platform features financial products offered by various reputable banks and financial institutions. While we facilitate your access to these products, we do not guarantee approval, pricing, or availability. The final decision regarding credit approvals, loans, credit cards, insurance, and other financial products lies solely with the respective institutions.
Disclaimer of Warranty
We strive to ensure our Platform and Services are accurate, secure, and reliable. However, our services are provided "as is," and we expressly disclaim any warranties, whether express or implied. We do not guarantee uninterrupted, error-free, or fully secure access to our Platform.
Limitation of Liability
Under no circumstances will Finups BD, its directors, employees, affiliates, or representatives be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of our Platform, inability to use the Services, or from any third-party interactions facilitated through our Platform. Our total liability will be limited strictly to the fees, if any, you have paid directly to us.
Indemnity
You agree to indemnify, defend, and hold harmless Finups BD and its affiliates, employees, directors, agents, and partners from any claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of the Platform, breach of these Terms, or violation of applicable laws or third-party rights.
Force Majeure
We shall not be responsible for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, technical disruptions, cyber-attacks, regulatory changes, acts of terrorism, pandemics, or any force majeure events.
Additional Terms
These Terms constitute the complete agreement between you and Finups BD concerning your use of our Platform and supersede any previous agreements or understandings. Our failure to enforce any provision of these Terms does not constitute a waiver of future enforcement. We reserve the right to assign our rights and responsibilities under these Terms without prior notice.
Governing Law and Jurisdiction
These Terms are exclusively governed by the laws of Bangladesh. Any disputes arising from these Terms shall be resolved by arbitration in Dhaka in accordance with the Arbitration Act of Bangladesh, with exclusive jurisdiction vested in the courts of Dhaka.
Contact Us
If you have any questions, concerns, or requests about your privacy, we’d love to hear from you:
Data Protection Officer
Finups BD
Email: [email protected]
Phone: +880 1711 356 235
Thank you for trusting Finups BD, we're committed to keeping your data safe and providing you with the best service possible.